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Terms & Conditions

Exchange:

  1. Goods sold /delivered are strictly not returnable and not refundable.
  2. Product color may vary & subject to stock availability. Measurements are all external size(*For storage boxes measurement are together with cover).
  3. We will not hold the responsibility for any damage/negligence caused directly/indirectly/before/during or after use/assembling of the products.
  4. Any damage or wrong item purchased, please exchange within 3days, after 12pm with receipt at our FDWO. (No exchange will be entertained without valid receipt provided).
  5. No door to door exchange services will be provided for damages or missing parts. Please exchange directly at our FDWO.
  6. Please enquire about our merchandise exchange policy from our staff.  
  7. Our company reserves the right of exchange.

Delivery

  1. Our Courier delivery service will require at least 3 to 7 working days to deliver your purchases.
  2. We only do delivery from Monday to Friday according to our delivery schedule. (We do not provide immediate delivery)
  3. No delivery on Saturday, Sunday and Public holiday.
  4. Please specify if you need us to inform / call you before delivery.
  5. Please make arrangement / estimate time to stay behind to receive your delivery on the scheduled date and time.
  6. If you are not available on the scheduled delivery date and time arranged, do give us a call to re-schedule your delivery.
  7. Any unattended delivery will have to be re-arranged, and the next earliest delivery might be about 1 week later. (Please quote order reference number when you call us)
  8. Delivery is not valid for MARINA BAY SANDS, SENTOSA, ION ORCHARD, JURONG ISLAND & other restricted areas.

Note: Please be informed that the shipping charge is for a ONE-TIME delivery only. Should there be a failed attempt at delivery, you will be CHARGE an additional $10.00 payable directly to the arranged courier company for each subsequent delivery attempt.

  • Upon the delivery of Products to Buyer, Buyer shall immediately inspect the products for damage and missing quantity while the carrier is still present.
  • We reserve the right to reject any unreasonable delivery request. Delivery rejected has to seek for refund personally within 30 days or arrange for self collection (Strictly NO REFUND on courier charges). (All payments already made will be forfeited after 30 days from the day of purchase)
  • There will be no cancellation once order is placed, if item is OUT OF STOCK, buyer may choose to:

Option 1 : Wait for new stock to arrive, or

Option 2 : To exchange for another items with same value.

NO monetary refund.

The arrangement for self collection is 3 working days after your online purchase.